Returns & Exchanges

Due to the perishable nature of our beverages, we are unable to accept physical returns of Hint water products; however, we are committed to your satisfaction and offer a 30-day taste guarantee for new customers.

Return Process

• 1.
  Review Policy

  Ensure your request is submitted within 30 days of the original purchase date and pertains to your first order of a specific flavor.

• 2.
  Contact Support

  Email our customer excellence team at [email protected] with your order number and a brief explanation of the issue.

• 3.
  Quality Assessment

  Provide photos of the packaging and batch codes if your request is related to shipping damage or product defects for our quality control team.

• 4.
  Resolution

  Once approved, we will issue a replacement shipment or a refund to your original payment method, excluding shipping fees.